REPAIR KIT REGISTRATION

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Repair Kit Registration

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REGISTRATION FOR REPAIR KIT Please select the type of Vaunn Medical Bed Rail you are registering below:

Bed Rail Model *

Click here for BRX-8002
Click here for BRX-8003

RECALL INFORMATION

On the next pages, to determine if your bed rail is affected by the recall, please provide only one of the following options: A picture of the entire bed rail or the serial number of your bed rail.
Example Photo
Examples of bed rails and serial numbers in full view

Please provide your contact information. This information will only be used to communicate with you about your registration for this recall. We will not use your information for any other purposes.

ADD file *

Click or drag a file to this area to upload.

Name Bed Model

Please provide pictures of product damage. The specific operation steps are as follows:

1.Remove the upper rail, connecting rails, bottom rail and legs (if present).
2.Write “RECALLED” on upper and bottom rails with a permanent marker.
3.Using scissors, cut the black fabric mesh bag off the upper rail and cut the black safety strap in half (if present).
4.Write the buyer’s name on a piece of paper next to the disassembled product.
5.Dispose of the recalled product in accordance with local requirements.

Consumers who have difficulty with any disposal step or need additional instruction should contact WeHwupe Store. WeHwupe Store is contacting all known purchasers directly.

To ensure your successful registration, please be sure to take photos and upload the above steps.

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order number *

First Name *

Last Name *

Email Address *

Ship to Address *

Phone Number *

WHAT YOU SHOULD DO:
1.Immediately stop using the recalled bed rail
2.Remove the bed rail according to the previous step, destroy the corresponding components as shown in the illustration, and then take photos and upload them.
3.We will carefully review the information you provided. Once we confirm that everything is in order, we will send you the replacement parts free of charge. It is expected to take more than three months, and we kindly ask you to be patient. Thank you for your cooperation.

RECALL INFORMATION

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